Yes. On your first order, you will be prompted to create an account. This will make future orders easier as it will retain your order history and information. You should have one user profile for use when paying by credit card.
Immediately upon placing your order, you will receive an email confirmation with the order details. Shipment confirmations will be sent at the end of the shipping business day.
Orders ship 6-8 days from your order date. Some expection can apply. We will notify you and in the event of any delays.
The status of your order can be viewed online under Account. Shipment confirmations with tracking information are sent via email at the end of the business day your order was shipped.
If the quantity of an item you like on the store isn't available, we can place a drop ship order from our factory. Please email email@example.com with the item name, SKU and the quantity that you need. Please note that production time will vary by product and we will advise soonest ship date.
For all custom order requests (custom items not available in the store) please email us at firstname.lastname@example.org